Support
Answered already
How do I cancel?
From your account in the app or on the FITR web dashboard. No email required, no retention call. Access runs to the end of the period you have paid for.
I have paid but the programme is not showing.
Log into the app with the same email address you used at sign up. That is the cause almost every time. If it still is not there, email us with the address you paid with.
Can I switch discipline or level?
Yes. Programmes can be cancelled and new ones started at any time. There is no lock-in, so if your goal changes you move across when you want to.
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