Legal
Cancellation and refunds
There is no minimum term on any ASORA membership. You can cancel whenever you want.
How to cancel
Cancellation is done in a web browser. It is not available in the mobile app.
1. Sign in at app.fitr.training
2. Select your profile picture, then Billing
3. Open My Purchases
4. Find your membership and open the three dot menu
5. Select Cancel Subscription and confirm
What happens when you cancel
Your access continues until the end of the period you have already paid for. Nothing is cut off on the day you cancel.
Cancelling stops future payments. It does not reverse past ones.
Your training history, performance notes and personal records are kept. If you come back later, they are still there. You can restart from My Purchases at any time.
Founder members
The founder rate holds for as long as your membership is continuous. If you cancel, the founder rate ends with it. Rejoining later means rejoining at the standard price, because founder places are limited and closed once they are gone.
Refunds
Subscription payments are handled by us and are generally non-refundable. You can contact us at any time to request one, at team@asoratraining.com or by message in the app.
Annual memberships can be refunded if you request it within 14 days of payment.
Contact
ASORA GROUP LTD, registered in England and Wales, company no. 16925823 · 167-169 Great Portland Street, London W1W 5PF